Give your clients the estimate tools they need to use daily. Their loyalty and referrals will drive your growth.
TitleCapture + Agentmark · Veonia LLC dba TitleCapture
Last Updated: September 10, 2026
This Privacy Policy explains how Veonia LLC, doing business as TitleCapture (“Veonia,” “we,” “us,” or “our”), collects, uses, and discloses personal information through TitleCapture, Agentmark, and our related websites, applications, and services (the “Services”). Agentmark is a brand operated by Veonia and is not a separate company. By using the Services you acknowledge this Policy. This Policy describes our practices; your use of the Services is governed by the TitleCapture Terms of Use (for TitleCapture websites and title-company-branded quoting applications), the Agentmark Terms of Service (for Agentmark), and, for title-company customers, the TitleCapture Services Agreement, each of which should be read together with this Policy. Where the law requires consent for a particular use, we will ask for it separately.
We use information to provide, operate, secure, support, personalize, and improve the Services; generate quotes, estimates, reports, profiles, marketing materials, and title orders; connect real estate professionals with title companies; process subscriptions and payments; provide AI features; send administrative, security, and (where permitted) marketing communications; detect fraud and misuse; conduct analytics and research and develop new products; create aggregated and de-identified data; and comply with law, enforce our agreements, and protect rights and safety.
TitleCapture and Agentmark are operated by the same company, and information may move between them to deliver the Services. For example, a real estate professional connected to a title company may receive that company’s configured quotes through Agentmark. Only one connected title company is supported at a time. A professional who enters Agentmark through a title company’s TitleCapture application is connected to that company and can change or remove the connection by contacting support through in-app chat or support@titlecapture.com or support@agentmark.com. A professional who first creates an account directly at agentmark.com chooses a title company from a selector during registration and may reselect there later. The selector may include title companies that are not current TitleCapture customers; a title company’s appearance in the directory or selector does not, by itself, give it access to nonpublic account information or activity. We administer our own direct account, billing, and service relationships. When we process information on behalf of a title company or professional, we do so under the applicable agreement and lawful instructions, and moving information between TitleCapture and Agentmark does not expand the permitted uses of that information.
If you are a real estate professional connected to a title company, that company and its authorized representatives may see your public profile information, your connection and title-representative details, and activity signals such as which tools you use, when, and how often, including lead-received indicators. The company also sees the quotes and estimates you generate using its rates and fees — whether in Agentmark or in that company’s own TitleCapture application or widget — including the property and transaction details entered to produce them, because those are that company’s quotes. And it receives any contact request or Order Title submission you deliberately send to it, including the information and documents you include.
A connection alone does not give the title company your private Agentmark lead records or the substance of your private AI conversations. Information you include in a quote generated with that company’s rates and fees, or in a contact request or order you send to the company, is visible to the company as described above, even if it concerns someone who is also your lead. When you change or remove a connection, the former company stops receiving your new Agentmark activity; quotes already generated with its rates and orders you already submitted remain with it.
Information you choose to publish through your Agentmark profile may appear on Agentmark webpages, shared links, QR codes, marketing materials, and search engines. Public information can be copied or indexed by others, and removal from our displays does not remove copies others have made. Do not publish information you want to keep private.
When you use AI features, we and our AI and infrastructure providers process your inputs, relevant account and property context, and generated outputs to deliver the feature, maintain security, troubleshoot, and improve the Services. Our providers process this information on our behalf under contractual restrictions. Your private AI conversations are not shared with your connected title company unless you choose to share them.
We may create aggregated or de-identified data from information collected through the Services that does not reasonably identify you, a customer, a title company, or a transaction party, and we may use and commercialize it for any lawful purpose, including analytics, benchmarks, market intelligence, research, and product development. Benchmarks are aggregated across a sufficient number of title companies, and otherwise de-identified, so that no company’s pricing can reasonably be identified or derived. We maintain de-identified data in de-identified form, do not attempt to re-identify it except to test our de-identification controls, and require recipients of nonpublic de-identified datasets to accept equivalent restrictions.
We do not sell personal information for money. We do use advertising cookies and pixels from Google, Meta, and LinkedIn on our public websites to show ads for our services to people who have visited them (retargeting). Under some state privacy laws, disclosing information to advertising partners in this way is treated as “sharing” or “selling” personal information or as “targeted advertising.” In the preceding twelve months, the categories of personal information disclosed to advertising partners for this purpose were identifiers (such as cookie and device identifiers and IP address) and internet or other electronic network activity (such as pages visited on our websites). Our advertising tags are placed only on our public marketing pages and are not placed on pages where quote, property, Order Title, lead, or AI information is entered, and we do not provide that information to advertising partners.
You may opt out of this sharing at any time by using the “Do Not Sell or Share My Personal Information” link in the footer of our websites, by adjusting the cookie preferences available there, by emailing support@titlecapture.com or support@agentmark.com with the subject “Privacy Request,” or through in-app support. We honor Global Privacy Control browser signals as an opt-out of sharing. Cookie-based opt-outs apply to the browser and device on which they are set; we also apply opt-outs to associated profiles and known accounts to the extent required by applicable law. We also use cookies, local storage, and similar technologies for login, security, preferences, analytics, and measurement; you can manage cookies through your browser settings, although blocking essential cookies may affect functionality.
We send administrative, billing, security, and support messages, which are part of the Services. You may unsubscribe from marketing email using the link in the message or by contacting support. Where calls or texts require separate consent, we obtain it for that channel and honor opt-outs.
We retain personal information for as long as reasonably necessary to provide the Services, maintain business and transaction records, resolve disputes, enforce agreements, prevent fraud, and comply with law. Retention periods vary by data type. We may retain aggregated or de-identified data indefinitely.
We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information. No system is completely secure. Protect your credentials and report suspected unauthorized access to support@titlecapture.com or support@agentmark.com.
Information is processed and stored in the United States and may be accessed in other countries where we or our service providers operate. Where required by law, we use appropriate safeguards for international transfers.
Depending on where you live, you may have the right to know what personal information we hold about you, to access, correct, or delete it, to receive a copy, to opt out of sale, sharing, or targeted advertising, to limit use of sensitive information, to withdraw consent, and to appeal a denied request. To exercise these rights, email support@titlecapture.com or support@agentmark.com with the subject “Privacy Request” or use in-app support. We will verify your identity as appropriate, respond within the time required by law, and will not discriminate against you for exercising your rights. An authorized agent may submit a request with proof of authority. To appeal a decision, reply to our response with “Privacy Appeal.” If we process information on behalf of a title company or professional, we may direct your request to them and assist them in responding.
For residents of California and other states with comprehensive privacy laws: in the preceding twelve months we have collected the categories of personal information described in Section 1, which fall within these statutory categories: identifiers; professional and employment information; commercial and transaction information; internet and device activity; approximate geolocation; audio or visual information (profile photos); sensitive personal information contained in transaction documents you submit (such as government identifiers and financial account details) and account credentials; and inferences drawn from usage, which we use to generate the activity signals described in Section 4 and for analytics and product improvement. We collect this information from you, from title companies and brokerages, from your devices, and from public and licensed sources, for the purposes in Section 2, and disclose it to the recipients in Section 8. We use sensitive personal information only to provide the requested service, for security, and to comply with law, and we do not infer sensitive characteristics for advertising. In the preceding twelve months we shared the identifiers and internet-activity information described in Section 9 with advertising partners for cross-context behavioral advertising; we did not sell personal information for money. We do not knowingly sell or share the personal information of anyone under sixteen. Retention criteria are in Section 11. Rights and opt-out methods are in Sections 9 and 14. Nevada residents: we do not sell covered information as Nevada law defines a sale; you may nonetheless submit a request to opt out of any such sale by emailing support@titlecapture.com or support@agentmark.com.
The Services are for adults and are not directed to anyone under 18. If we learn that we have collected personal information from a child in violation of law, we will delete it.
We may update this Policy and will change the “Last Updated” date when we do. Material changes will be communicated as required by law. Continued use of the Services after an update means you acknowledge the revised Policy.
Veonia LLC dba TitleCapture · P.O. Box 560574, Miami, FL 33256 USA · support@titlecapture.com · support@agentmark.com
Give your clients the estimate tools they need to use daily. Their loyalty and referrals will drive your growth.